Alibaba Group Holding Ltd. plans to release an agentic AI service for companies, banking on national enthusiasm around artificial intelligence assistants like OpenClaw that help users perform actual ...

As governments seek safe automation solutions, ServiceNow, Inc. (NYSE:NOW) is stepping up its efforts to modernize the public sector with AI. On March 5, 2026, ServiceNow, Inc. (NYSE:NOW) presented ...

Robby the chef has lots of endearing qualities. He can make over 5000 dishes, he's a consistent cook, and he's never late for work. But he's not a human. It is a 750 lb. stainless steel robot. With a ...

Promotion of Deep Tayal to Senior Vice President of Customer Service highlights KNAPP’s commitment to proactive, data-driven support and long-term customer success across North America KNAPP NORTH ...

Zoom (ZM) has released Virtual Agent 3.0, which it said has an improved and expanded set of artificial intelligence capabilities to resolve customer issues, seamlessly hand off to human agents, and ...

Few CEOs have spoken as openly about internal AI use as Sebastian Siemiatkowski, the CEO of Sweden-based buy-now, pay-later provider Klarna. His appearance at Charter’s Leading with AI Summit Feb.

From graph databases to automated machine learning pipelines and beyond, a lot of attention is paid to new technologies. But the truth is, none of it matters if users aren’t able to handle the more ...

Will AI lead to layoffs? Are people already losing their jobs to AI? While overall unemployment in the U.S. is still relatively low, there is considerable speculation that the adoption of generative ...

Service robots combine sensors, artificial intelligence, and autonomous movement to assist people in structured, real-world settings. Unlike industrial robots confined to factories, these systems ...

The service robotics industry has grown quickly in recent years, driven by advances in robotics technology and AI. Service robots are alleviating labor shortages across multiple industries, from ...