A boneless 360 is kind of a high-effort, low-reward skateboarding trick—a variation on an iconic move from 80s skateboarding that doesn’t actually look very cool in modern street skating, even though ...

Salesforce used AI agents to cut $100 million in support costs and handle 3 million customer conversations. Now it's ...

Salesforce Agentforce Contact Center unifies CRM, AI and workflows — but is the complexity worth it? A deep dive with analyst ...

Twilio Flex is now embeddable. A new SDK, Salesforce Voice GA, and consumption-based pricing target AI-scale contact center deployments.

Salesforce launched Headless 360 at TDX, opening its CRM platform to AI agents through APIs, MCP tools and CLI commands in a ...

As the sales hiring slowdown becomes a more permanent reality, the mandate has shifted from bigger teams to capital ...

While large fleets lead the shift from EDI to API, small carriers can leverage TMS partners to gain visibility and remain ...

All together now - off with their heads!!! Day one of this year's TDX gathering in San Francisco comes to a close.

By layering orchestration, governance, and connectivity into Agent Fabric, Salesforce appears to be trying to position ...

Explore the challenges of replacing SaaS systems with custom solutions in small, medium, and enterprise businesses.

Explore the best data analytics tools for enterprises in 2026 that harness AI and advanced analytics to improve data-driven decision-making. Uncover key features, pricing, and ideal use cases to boost ...