I'm a big fan of improving business processes. When I talk to leaders in the mortgage industry, it's one of the first subjects I bring up. How does your business process look? If I get a ...

Business managers will continue to be challenged by the tight labor market for many years to come, as my previous articles have shown. The three key strategies for dealing with this problem entail ...

After over two decades in the talent development industry, I understand the frustration firsthand. Imagine this: Your dedicated training team spends months developing an exciting new program for your ...

AI, collaboration tools, and learning management systems have made it possible to train employees, whether they’re across the hall or across the country. Opinions expressed by Digital Journal ...

Business success requires an understanding of people and human interaction. The businesses that don’t invest in their employees will get left behind, so you must prioritize the workers who keep the ...

We still promote managers for technical skills, then hand them the keys without a playbook. Training shouldn't be sitting in a classroom, then going back to a high-stress floor. That's a recipe for ...

When training misses the mark, it can impact everything from employee retention to the company's bottom line. It’s up to company leaders to ensure training programs are providing value to the ...