Welcome to the debut of "This Month in BackBay, by Collision ProAssist." Each month, I’ll feature a real-world inquiry we received in BackBay, our members-only collision repair technician support and ...

Discover how CARSTAR helps collision repair shops grow faster, increase revenue, streamline operations, and attract more ...

In this hands-on diagnostic walkthrough, Keith Perkins shares knowledge he typically provides Motor Age readers with the ...

With a focus on certifications, technology, and customer-centric processes, the over-70-year-old family business on Long ...

Fix Auto USA helps independent collision centers thrive with expert guidance, proven systems, and growth tools—so you stay in ...

A review of Focus Advisors’ proprietary location data shows independent non-dealer MSOs are making moves as 13 acquired at ...

Many technicians underestimate the impact of mixing filler on cardboard, which can lead to adhesion issues and rework. Switching to disposable paper boards is a cost-effective way to enhance repair ...

Part II of the free webinar series features Audi Lead Service Instructor Jim Doyle, who will provide further technical insight into Audi's new Premium Platform architecture. Topics covered include ...

At first glance it may seem like a routine call, but that choice influences labor hours, parts margins, technician ...

It doesn’t take much time for a “new fad” to become standard, and some people in the automotive industry believe we’re seeing that with electric vehicles. When the original iPhone was released in 2007 ...

Volumetric efficiency, or “VE,” is a measurement of how well a pump can move a liquid or gas compared to its physical limitations. If one were to perform an internet search, the results would include ...

Structured mediation preparation can resolve collision repair disputes efficiently with clarity and organization.