Technical skill is more fluid than it used to be and a coaching style of leadership is well suited to the new world of work.

Louise Webb provides an ER perspective on how coaching skills can help resolve conflict earlier and more effectively.

New research shows that we are still measuring activity over impact when it comes to training. Tanya Boyd shares the route to ...

Under the FCA’s Senior Managers and Certification Regime, all UK financial services firms must ensure that senior manager function holders (SMFs) and certified staff are fit and proper. This includes ...

Discover the five factors impacting the public sector skills landscape in this new report from TrainingZone and The Open University. Nearly two-thirds (66%) of public sector organisations face skills ...

One of the most robust ways organisations can future-proof themselves against rapid technology changes, chaotic supply chains and intensifying customer expectations is by enacting a learning culture.

Following the resignation of Gareth Southgate as England manager, there has been an explosion of articles and eulogies about him. Most of the commentary is not about his tactical skills as a football ...

AI is taking over the world. Well, maybe not literally (yet), but it’s shaking things up in ways we can’t ignore. The UK Government knows this and as such has recently dropped its AI action plan. This ...

You can spend your whole L&D career asking the wrong questions and acting on misleading answers – many do. However, if you continuously focus on the wrong questions, you will fail to uncover critical ...

AI and neuroscience have been influencing and interacting with each other for far longer than the advent of today’s large language models. Biological neural networks inspired the design of neural ...

Not all coaching is question-based. Leaders who coach at work need tools and techniques that work alongside their coaching questions to build a high-performing team. Just like a builder needs to ...

It’s time we thought about feedback receptiveness. After all, what’s the point of perfectly crafted feedback if the recipient isn’t ready to hear it? In workplaces everywhere, significant time and ...