The Boston Division of the FBI is warning consumers of a recent rise in sophisticated tech support scams that have drained victims’ bank accounts. The Bureau says people can avoid this scam if they ...

Tech support scammers have been offering bogus technical support services and “resolving” people’s non-existent problems with their devices or software for years. Using a range of tried-and-tested ...

Inforonics – As companies grow, dealing with that growth can be quite an ordeal to manage. An increasing volume of orders can be a strain on staff. For technology companies, this problem is twofold: ...

When it comes to consumer scams, rip-off ploys have their seasons – and both the Federal Trade Commission (FTC) and the Identity Theft Resource Center (ITRC) say that the U.S. could be entering a high ...

Call for Help: The Best PC, Phone, and Tablet Brands for Tech Support Not everyone is comfortable troubleshooting or fixing the devices they own. If tech support and repair options are a consideration ...

Cutting corners: Amazon and Microsoft have collaborated with India's Central Bureau of Investigation (CBI) to bust fake tech support centers that affected over 2,000 of their customers, mainly in the ...

SonicWall execs announced that they are focusing efforts to insource all call centers for both tech and sales support, leading to reduced wait times and improved processes. The announcement, which was ...

We know that computer problems are stressful, and sometimes getting tech help can be even more stressful. Here is our best advice on how to prepare before you make that call for professional tech help ...