Customer relationship management involves collecting relevant data about a business’s customer interactions in one place to help managers understand their clients and improve customer satisfaction.

For a construction executive, the reasoning behind purchasing new software—improved productivity, streamlined operations, automated processes—seems obvious. However, many employees shudder when ...

Creating corporate training videos for software is a time-consuming ordeal, especially if you’re an organization with a lot of software licenses. Training videos can help get employees up to speed, ...

WILMINGTON, Mass.--(BUSINESS WIRE)--CMD+CTRL Security, a leader in software security training, today shared the results of a sponsored study conducted with Wakefield Research that found while software ...

Sylvia Magleby is a software training employee in the HBLL's free software training lab. She is at the consultant desk in the media center helping answer students' questions when she isn't teaching.

Krishna Dunthoori is the Founder & CEO of Apty, a leading digital adoption platform. You can reach Krishna at [email protected]. Why are we spending so much on software, and what are we getting out of ...