Discover how contact center managers can use gamification strategies - from points and leaderboards to badges and team challenges - to boost agent engagement in training, accelerate skill adoption, ...

IT services company FDM is using game-based assessments as part of its graduate recruitment to make the process more enjoyable for candidates. The firm has introduced Arctic Shores’ Yellow Hook Reef ...

During my conversation with Turkka Kuusisto, CEO, Posti, I learnt that to fulfill the ambitious agenda which involved modernizing the front-end consumer-facing applications and replacing legacy ...

While agile software development strategies have taken hold across the world, the methodology is not without its issues. Some difficulties may stem from the adoption of Scrum, the need for better ...

Hiring people is more than just a formula. If it were, artificial intelligence recruiters would be far more effective at predicting the right employees for a position than humans are. However, in the ...

Marigo Raftopoulos is a strategy consultant and doctoral researcher specializing in enterprise innovation and gamification. She is founder and CEO of Strategic|Games|Lab and is a partner in the global ...

Gamification has the potential to greatly optimize the way humans are connected to and go about their work. Like social media, and usually closely integrated with it, gamification is an emerging new ...

Guest Post written by Scott Schonberger and William Ball. William is a writer. He solves problems and likes to talk about Wittgenstein. You can find him here and variously around the Northeast. Scott ...

A report by tech industry analysts Gartner believes that half of all organisations which 'manage innovation processes' will gamify those processes by 2015. The study concludes that gamification in ...

If you’ve ever tried to hunt for the job of your dreams, you already know how frustrating it can be after sending out countless resumes. You’ve even probably tried to ask yourself how your resume can ...

“Gartner predicts that by 2015, over 70% of the global 2000 will have at least one gamified process”. Gamification is the implementation of game mechanics to transform user participation with a portal ...