Every 911 call starts with a voice on the other end. Coming up at 9 a.m. on Monday, MPR News host Angela Davis goes behind ...

One of my favorite scenes from the 1980s sitcom “Mama’s Family” was when Thelma “Mama” Harper’s daughter-in-law, Naomi, ...

AI is helping 911 dispatchers speed up emergency responses, handle non-emergency calls, and translate languages.

This week recognizes the people behind the calm, steady response when reporting an emergency. Their vital contributions are the focus of National Public Safety Telecommunicators Week that runs through ...